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Customer SupportFast, clear, professional.

Reach TechSouq support for queries, service requests, and active project assistance.

Customer Support

Need help with a service request, proposal, or an ongoing engagement? Use the fastest channel below.

Email Support

Write to contact@techsouq.in with subject: SUPPORT + your project name.

Project Updates

If you have an active project, share your ticket/reference ID (if any) for quicker resolution.

Response Time

We typically respond within 24–48 working hours depending on workload and complexity.

What to Include

  • Your name + organization
  • Service/module (GeM, web, IoT, AI, documentation, etc.)
  • Issue details + screenshots (if applicable)
  • Expected outcome / deadline

Escalations

If a matter is urgent, mention URGENT in the subject and briefly explain why it is time‑critical.

Support Scope

Support is provided for TechSouq services, deliverables, and active engagements. For custom changes or new requirements, we may propose a change‑request and timeline.